You can feel confident that your employee data is safe while working with Learned.

We are operating from The Netherlands and our data is stored according to the highest standard for security regulations in Germany on the Google Cloud Platform. Also, Learned is ISO27001 certified, GDPR compliant and once per year a penetration test is performed on the platform.

General information


Learned is ISO27001 certified by TUV Netherlands. The ISO certificate and declaration of applicability are available upon request.

AVG/GDPR compliant

Learned is GDPR compliant. Our data and server is stored in Germany at Google Cloud. More information can be found in our SLA and Data Processing Agreement.

99.99% uptime

The Learned platform is always available. Any updates are performed outside working hours.

“Learned’s Customer Success Team is always super accessible and easy to reach. If I need support, they help me right away.”

Sophie, HR manager Proxsys



All communication with Learned (via chat or email) is always encrypted with the latest version of TLS.

Learned infrastructure

The data is stored at Google Cloud in Germany with a MongoDB database. See our Data Processing Agreement for more information about our IT landscape.


TLS and authentication (SCRAM) are a standard part of Google Cloud. Data sent to the database (in transit) is encrypted using TLS. Encryption for data in rest is automated using Google Cloud Platform transparent disk encryption, which uses Advanced Encryption Standards (AES-256).

Single-Sign-On (SSO)

Logging in has never been easier with SSO from Microsoft Azure and Google.

(Forced) MFA

Additional verification is possible with MFA. Can also be made mandatory company-wide.

Authorization and Rights and Roles

Authorization can be set up manually or automatically through integration with the personnel administration system.

Need to know

All knowledge and access to systems within Learned is set up on a ‘Need to Know’ basis


Backups are automatically stored with Google Cloud. Per-minute backups (for point-in-time restore) can be restored. Backups are kept up to 7 days back and are stored encrypted.

Pen test

At least once a year, an external party performs a pentest on the Learned platform.

Security awareness

All employees must complete a training course on information security. Additional training is also organized several times a year.


All information incidents are logged. Based on urgency and impact, incidents are resolved. See our SLA for more information.


All users can chat in real-time with our support team for questions and/or incidents. See our SLA for more information.

Data export

Customers can always export their data from the platform without Learned’s intervention. For this, they can use CSV or PDF exports. Part of the SLA is an exit procedure.

Carrière framework

Functiehuis, Competenties & Skills en Carrièrepaden

Performance Management

Evaluaties, 1:1's, feedback en doelen


Traditionele enquêtes, Pulse-enquêtes en eNPS


Alles over onze beveiligings- en AVG-protocollen


Integreer met HRIS, SSO, MFA en Agenda


Een overzicht van alle producten op het Learned-platform

Ons verhaal

Onze missie en wat ons uniek maakt

Return on investment

De bedrijfswaarde en het rendement op investering

HR kenniscentrum

E-guides, webinars en templates

Implementatie & support

Bewezen implementatietrajecten, video's en webinars


Ontdek hoe onze klanten Learned gebruiken


Artikelen voor HR managers


An overview of all products on the Learned platform

Career framework

Job House, Competencies & Skills and Career Pathways

Performance Management

Evaluations, 1:1's, feedback and development plans

EN - Engagement

Traditional surveys, Pulse surveys and eNPS

Onboard & Learn

Onboarding pathways and learning academy


All about our security and AVG protocols


Integrate with HRIS, SSO, MFA and Calendar

Our story

Our mission and what makes us unique

Return on investment

Business value and return on investment

HR knowledge hub

e-books, webinars, templates and articles

Implementation & Support

Proven implementation processes, videos and webinars

Customer stories

Find out how our customers use Learned


Articles for HR managers