Customer Success
Completely unburdened. From implementation to going live – and beyond
With Learned, you don’t just get software. You get a partner who guides you every step of the way. From a running start to ongoing optimisation, we ensure you get maximum results with minimum effort from your team.
What can you expect from our services?
Implementation
Completely unburdened in implementation and lasting impact thereafter. So you’ll be live within 1 to 3 months, with only ±16 hours of HR commitment.
Read more about our implementation
Support
Have a question? We offer helpful videos, online tutorials and a chat to get you back up and running quickly. Our customers rate our support with: 98%!
Additional Services
Even after going live, you remain unburdened. With this package you get your own Performance Specialist for a fixed number of hours per month.
Training
For the best evaluations and 1:1s, we offer interview and feedback training for managers.
“Learned’s Customer Success Team is always very accessible and easy to reach. Whenever I need support, they offer help right away.”
– Sophie Akse, HR Manager
Live within 1 to 3 months
Together with your Customer Success Manager, you will work on animplementation plan in which we roll out our platform in phases. For each phase, we set goals and divide action items. In addition, we provide trainings for HR, managers and employees so that everyone can start smoothly with Learned.
